Frequently asked questions

Sillywood

Frequently asked questions

When will my order be shipped?

Items are shipped within 48 hours of payment being received.

How much is postage?

It is a flat rate of $5.95 per order for Australian domestic postage.

I live in Brisbane, can I collect items?

Generally no, items are shipped within 48 hours. However, if you have a very large order and live in Brisbane, please get in contact to make arrangements.

Is express post available?

Yes, for an extra cost. Please get in contact prior to ordering.

Do you ship internationally?

Yes, please get in contact with us prior to ordering so we can get you a quote for shipping internationally. 

How do I clean the silicone placemats and silicone bowls?

Wash up with warm soapy water or put in the dishwasher. Air dry and then store.

What size are the items?

See individual product pages for approximate sizes. The silicone placements and bowls fit comfortably on an IKEA high chair.

How do I clean the silicone and wood teethers?

We recommend warm soapy warm and then air dry. We do not recommend dishwasher use due to the natural beech timber that is part of the teether.

SAFETY 

Adult supervision is required with all baby products. Please ensure you keep an eye on your little ones when using these items.